The quickest way to reach us is by email firstname.lastname@example.org.
If you prefer to speak to someone please call 07977903970 between 9am – 9pm (GMT).
If you wish to write to us please send your letter to:
23 New Mount Street
Unfortunately we cannot accept telephone orders at present.
When you shop at our website we use PayPal which uses a 128-bit SSL (secure sockets layer) encrypted secure internet connection to protect your payment details. A small locked padlock will also appear in the bottom bar of your browser window.
We ship to all UK mainland addresses. Most orders will be delivered by next working day. For Highlands, Northern Ireland and Channel Islands please allow 3-5 working days.
For all overseas orders please allow 10-14 days.
£6.70 for orders constituting £150 or less.
£10.95 for orders over £150
For orders outside the UK mainland, postage and packaging cost will be handled on an individual basis. Please email email@example.com.
We accept the following methods:
We use PayPal to process payments. PayPal which uses a 128-bit SSL (secure sockets layer) encrypted secure internet connection to protect your payment details.
Email firstname.lastname@example.org quoting your unique order number. You will be sent an email confirmation once your order has been accepted for return.
Goods must be returned in a saleable condition within 14 days with your proof of purchase (receipt), for a credit note, an exchange or full refund (excluding original delivery charges) upon receipt, subject to the terms and conditions detailed below. The packages can take up to 7 working days to reach us therefore we recommend that you send items back within 7 days of receipt to ensure the goods arrive to us within 14 days or receipt, so we can process your return.
Once agreed and notified, all returns should be sent to The Showroom office:
23 New Mount Street
We will issue a full refund for items purchased online that are returned according to our Returns Policy. Your refund will be credited to the original purchaser’s credit card within 5-7 working days from processing your return and will exclude shipping costs.